Contact Us
Frequently Asked Questions
1. Are your peptides for human use?
No. All products sold by Empower Peptides are strictly for research, laboratory, and analytical purposes only.
2. What does “for research use only” mean?
Our peptides are intended solely for controlled laboratory environments by qualified professionals.
3. Do you offer Certificates of Analysis (COAs)?
Yes. Every product includes a third-party Certificate of Analysis verifying identity and purity.
4. How should I store peptides?
Before reconstitution: Store in a cool, dry place.
After reconstitution: Refrigerate and use within recommended time frames.
5. How long does shipping take?
Orders ship within 1 business day. Delivery typically takes 2–5 business days.
6. Do you ship internationally?
No. Shipping is currently limited to the United States.
7. What payment methods do you accept?
For your convenience, we offer several secure payment options, including bank transfers, eCheck payments, Zelle, and Cash App.
8. Can I return or exchange a product?
Returns are only accepted for verified defects or shipping errors.
9. Do you offer discounts or rewards?
Yes. Subscribe to our newsletter for exclusive promotions.
10. Can you provide dosing or usage instructions?
No. We cannot and do not provide dosing, administration, or usage instructions. All products are sold strictly for research purposes only.
11. Can I pick up my order locally?
No. Empower Peptides operates exclusively online and does not offer local pickup or in-person order collection.
12. What is your business address?
Empower Peptides
13013 Seminole Blvd, Suite #1107
Largo, FL 33778
Contact Empower Peptides
Have questions about our research materials, documentation, or orders? Our support team is here to assist.
Business Address
13013 Seminole Blvd, #1107 Largo, FL 33778 United States
Email Support
info@empower-peptides.com Response time: within 1 business day.
Support Hours
Monday – Friday 9 AM – 5 PM
Your inquiry will be handled by our U.S.-based support team.
Research Support
If you need assistance with product documentation, Certificates of Analysis (COAs), or order inquiries, our support team is ready to help.
We aim to respond to all inquiries within one business day.
